This has now been resolved. Should you still be experiencing issues, we advise a service restart to apply the changes. If this does not resolve the issue, please contact us. Thank you.
Posted Jun 24, 2026 - 10:15 BST
Investigating
We are currently seeing an issue regarding the Pearl AI (Second Opinion) system that integrates with EXACT. We are working with Pearl AI to resolve this issue swiftly. Please monitor this page for updates.