Online Booking Payments Error

Incident Report for EXACT

Resolved

This incident has been resolved.
Posted Aug 18, 2025 - 15:51 BST

Investigating

We’re aware of an issue affecting our online booking payments system. Please do not enter deposits manually. If a deposit has already been processed manually for a missing appointment, please delete it.
Our development team is actively investigating the cause of the issue and working on a resolution. Updates will be posted here as soon as more information becomes available.
We appreciate your patience and understanding while we resolve this issue.
Posted Aug 18, 2025 - 08:30 BST
This incident affected: Online Booking.