All Systems Operational

EXACT Core Operational
90 days ago
100.0 % uptime
Today
EXACT API Operational
90 days ago
100.0 % uptime
Today
Patient SMS Communication Operational
90 days ago
100.0 % uptime
Today
Online Booking Operational
90 days ago
100.0 % uptime
Today
Claims and Payments Operational
90 days ago
99.62 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 4, 2026

No incidents reported today.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026
Resolved - This incident has been resolved.
Jan 26, 14:02 GMT
Monitoring - Microsoft have reported an issue with Azure in the UK South region. This may have an affect on our Worldpay integration due to a dependancy on this service.

Practices experiencing issues are advised to revert to taking payments manually via the terminal. For instructions on how to complete this, click link here: https://help.softwareofexcellence.com/hc/en-gb/articles/360061593331-Setting-the-Paymentsense-Dojo-Terminal-to-Stand-Alone

Jan 26, 09:27 GMT
Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.