Resolved -
This incident has been resolved.
Aug 18, 15:51 BST
Investigating -
We’re aware of an issue affecting our online booking payments system. Please do not enter deposits manually. If a deposit has already been processed manually for a missing appointment, please delete it.
Our development team is actively investigating the cause of the issue and working on a resolution. Updates will be posted here as soon as more information becomes available.
We appreciate your patience and understanding while we resolve this issue.
Aug 18, 08:30 BST